31Done Support

Need help with 31Done? You're in the right place. Check the FAQs below, or reach out to us directly and we'll get back to you as soon as we can.

Contact Us

Email: support@31done.com
We aim to respond to all support requests within 2 business days.

Frequently Asked Questions

How do I reset my password?

From the login screen, tap "Forgot Password" and follow the instructions sent to your email. If you don't receive an email within a few minutes, check your spam folder or contact us at support@31done.com.

How do I delete my account?

You can delete your account from Settings > Delete 31Done Account within the app. This permanently removes your data after a 30-day grace period, as described in our Privacy Policy.

How do I manage or cancel my Premium subscription?

31Done Premium subscriptions are billed and managed through the app store you subscribed with:

• iOS (Apple App Store): Open the Settings app on your device, tap your name, then tap Subscriptions, and select 31Done.
• Android (Google Play Store): Open the Play Store app, tap your profile icon, then tap Payments & subscriptions > Subscriptions, and select 31Done.

Canceling stops future renewals but does not refund the current billing period.

I found a bug or have a feature request. How do I report it?

Email us at support@31done.com with a description of what happened (and a screenshot, if you have one) and we'll take a look.

Where can I read the Terms of Service and Privacy Policy?

You can find our Terms of Service and Privacy Policy on our website, or from Settings > Legal within the app. If you downloaded 31Done from the Apple App Store, your use of the app is also governed by Apple's Standard End User License Agreement (EULA), to the extent it does not conflict with our Terms of Service.