31Done Terms of Service

Effective Date: July 21, 2026 (07/21/2026)

Welcome to 31Done! These Terms of Service ("Terms") govern your use of the 31Done app and website (www.31done.com), including all features, content, and services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. Eligibility

You must be at least 13 years old to use the Service. By using 31Done, you represent that you meet this age requirement and have the legal capacity to enter into these Terms.

2. Account Registration

To access certain features (e.g., creating challenges, connecting with friends), you must create an account. You agree to:

• Provide accurate and complete information during signup (e.g., email, first name).
• Keep your password secure and not share it with others.
• Notify us immediately of any unauthorized account use at support@31done.com.

You are responsible for all activities under your account.

3. Use of the Service

31Done is a habit-tracking app where you can create 31-day challenges, share progress, and engage with a community. You agree to:

• Use the Service for personal, non-commercial purposes only.
• Follow all applicable laws and respect other users.
• Not post or share content that is unlawful, harmful, defamatory, obscene, or violates others’ rights (e.g., intellectual property, privacy).
• Not attempt to hack, disrupt, or reverse-engineer the Service (e.g., bypassing security, accessing others’ data).

4. User Content

You may create content, such as challenge posts, reactions, or comments ("User Content"). You retain ownership of your User Content, but you grant 31Done a non-exclusive, worldwide, royalty-free license to use, display, and distribute it within the Service (e.g., showing your post to friends). You are responsible for ensuring your User Content complies with these Terms.

5. Intellectual Property

The Service, including its design, logo, and features, is owned by 31Done Labs, LLC and protected by copyright, trademark, and other laws. You may not copy, modify, or distribute any part of the Service without our written permission.

6. Copyright Complaints (DMCA)

We respect the intellectual property rights of others. If you believe content on the Service infringes your copyright, send a written notice to our designated agent that includes:

1. A physical or electronic signature of the copyright owner or authorized representative;
2. Identification of the copyrighted work claimed to be infringed;
3. Identification of the material claimed to be infringing and information reasonably sufficient to locate it;
4. Your contact information (address, phone number, email);
5. A statement that you have a good-faith belief the use is not authorized; and
6. A statement, under penalty of perjury, that the notice is accurate and that you are authorized to act on behalf of the owner.

Designated Agent: Brett Vann, Founder
Email: support@31done.com

Address:

31Done Labs, LLC
C/O DMCA Department
6054 Highway 17
Helena AL, 35080

We may remove or disable access to material that appears to infringe and may terminate accounts of repeat infringers.

7. Subscriptions and Payments

31Done offers optional paid subscription tiers ("Pro") in addition to a free tier.

• Billing. Subscriptions are billed in advance on a recurring basis (monthly or annual, as selected) through the applicable app store (Apple App Store or Google Play) or other payment processor. Pricing is shown at the time of purchase.
• Free Trial. Where offered, a free trial converts automatically into a paid subscription at the end of the trial period unless canceled before it ends.
• Auto-Renewal. Subscriptions automatically renew for the same term unless canceled at least 24 hours before the end of the current period. Your payment method will be charged for renewal through the same channel used for the original purchase.
• Cancellation. You can cancel anytime through your Apple ID or Google Play account settings. Canceling stops future renewals but does not refund the current billing period.
• Refunds. Refunds are handled by Apple or Google under their respective policies; 31Done does not directly process app store refunds.
• Changes to Pricing or Features. We may change subscription pricing or the features included in each tier. Material price increases will not apply until your next renewal after notice.

8. Termination

We may suspend or terminate your account if you violate these Terms, engage in harmful behavior, or for any reason at our discretion. You may delete your account by contacting support@31done.com. Upon termination, your access to the Service will end, and we may delete your data (per our Privacy Policy). Sections 4–5, 6, 9–14 survive termination.

9. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee:

• The Service will be uninterrupted, error-free, or secure.
• The accuracy or results of using the Service (e.g., achieving challenge goals).

10. Limitation of Liability

To the fullest extent permitted by law, 31Done and its affiliates will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including loss of data, profits, or opportunities, even if advised of such damages. To the fullest extent permitted by law, 31Done's total liability to you for any claim arising from these Terms or the Service will not exceed the greater of (a) the amount you paid 31Done in the 12 months before the claim arose, or (b) $100.

11. Indemnification

You agree to indemnify and hold 31Done harmless from any claims, losses, or damages (including reasonable attorneys' fees) arising from your use of the Service, violation of these Terms, or infringement of others’ rights.

12. Dispute Resolution and Arbitration

Please read this section carefully — it affects your legal rights.

• Agreement to Arbitrate. Except for small-claims-court matters and disputes about intellectual property, you and 31Done agree to resolve any dispute arising from these Terms or the Service through binding individual arbitration rather than in court, administered by the American Arbitration Association under its Consumer Arbitration Rules.
• Class Action Waiver. You and 31Done agree that disputes will be brought only in an individual capacity, not as a plaintiff or class member in any class, consolidated, or representative proceeding.
• Opt-Out. You may opt out of this arbitration agreement by emailing support@31done.com within 30 days of first agreeing to these Terms, stating your name and intent to opt out.
• Governing Law. These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law principles. Any dispute not subject to arbitration will be resolved in the state or federal courts located in Delaware.

13. Changes to These Terms

We may update these Terms as the Service evolves. Changes will be posted here with a new effective date. Material changes will be communicated via email or in-app notification, and continued use of the Service after changes take effect constitutes acceptance.

14. General

• Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and 31Done regarding the Service.
• Severability. If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.
• No Waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
• Assignment. You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

15. Contact Us

For questions about these Terms, contact us at:

Email: support@31done.com
Website: www.31done.com